Argos, you could do it so much better
Argos. Clearly doing well as the UK’s most popular ‘catalogue showroom retailing’ store in the UK. More than 700 stores, 130m customers and £4.3b in sales in 2008 isn’t bad. They also take 26% of their sales online, aided by an Argos catalogue found in 18m households across the country. Not bad for a chain who relies on a strictly ’self-serve’ philosophy that doubles as a business model… but they could do it so much better. (more…)
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