Comments on: Brand loyalty at its finest – and why it works http://www.carbongraffiti.com/2008/07/brand-loyalty-why-it-works/ Digital marketing and design Sun, 25 Sep 2011 12:45:45 +0000 hourly 1 http://wordpress.org/?v=3.3 By: hospitality job search http://www.carbongraffiti.com/2008/07/brand-loyalty-why-it-works/#comment-62 hospitality job search Thu, 24 Jul 2008 15:07:19 +0000 http://www.carbongraffiti.com/?p=179#comment-62 <strong>hospitality job search...</strong> This is such a wonderful and informative way to reach others. I will be more than glad to share this site.... hospitality job search…

This is such a wonderful and informative way to reach others. I will be more than glad to share this site….

]]> By: Jane http://www.carbongraffiti.com/2008/07/brand-loyalty-why-it-works/#comment-61 Jane Tue, 08 Jul 2008 16:38:58 +0000 http://www.carbongraffiti.com/?p=179#comment-61 Absolutely. Brand loyalty is key. Having dealt with both good & bad customer service I'm definitely of the opinion that it's better to go the extra mile rather than have a disgruntled customer who will indeed spread the news not to support that particular brand. Sounds as though your hotel did a great job in keeping you happy and have obviously secured themselves a guaranteed pay cheque for the coming years. Absolutely. Brand loyalty is key. Having dealt with both good & bad customer service I’m definitely of the opinion that it’s better to go the extra mile rather than have a disgruntled customer who will indeed spread the news not to support that particular brand. Sounds as though your hotel did a great job in keeping you happy and have obviously secured themselves a guaranteed pay cheque for the coming years.

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