http://www.carbongraffiti.com/2006/12/my-word-of-mouth-marketing-manifesto/ Digital marketing and design Sun, 25 Sep 2011 12:45:45 +0000 hourly 1 http://wordpress.org/?v=3.3 http://www.carbongraffiti.com/2006/12/my-word-of-mouth-marketing-manifesto/#comment-4 Email Standards Project Creator Interviewed « Aizlewood 2.0 - Email and Online Marketing Mon, 03 Dec 2007 10:02:44 +0000 http://www.carbongraffiti.com/wordpress/?p=6#comment-4 [...] lot of onus is being put on these big wigs to sit up and listen, but, just as I ranted on about in my manifesto, the beauty of today’s web is that anyone can step up on a soapbox and be heard.  The power has [...] [...] lot of onus is being put on these big wigs to sit up and listen, but, just as I ranted on about in my manifesto, the beauty of today’s web is that anyone can step up on a soapbox and be heard.  The power has [...]

]]> http://www.carbongraffiti.com/2006/12/my-word-of-mouth-marketing-manifesto/#comment-3 Came angry, left happy - Good Dell Canada customer service means good corporate karma « Aizlewood 2.0 - Email and Online Marketing Tue, 06 Mar 2007 03:46:31 +0000 http://www.carbongraffiti.com/wordpress/?p=6#comment-3 [...] December 2006 I excitedly returned from the WOMMA  conference in D.C., went a bit crazy, and wrote a lengthy essay/manifesto in the airport terminal to channel all my thoughts onto paper.  I realized that customer service [...] [...] December 2006 I excitedly returned from the WOMMA  conference in D.C., went a bit crazy, and wrote a lengthy essay/manifesto in the airport terminal to channel all my thoughts onto paper.  I realized that customer service [...]

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